How it works

A guided operating flow from onboarding to resolution.

Each step keeps device, customer, repayment and policy context connected so teams know what to do next.

Device linked
Reminder ready
Live workflow10

steps from onboarding to audit history

Enroll Monitor Notify Resolve
Operating model

Four connected phases instead of ten disconnected tasks.

The flow keeps customer, device, payment and policy context moving together so teams can see the next responsible action.

01
Set up

Configure the business layer

Create organisation, branches, products, users and role boundaries before any device enters the flow.

OrganisationRolesBranches
02
Connect

Bind finance context to a supported device

Register customer details, assign a device, and provision it through the approved enrolment method.

CustomerDeviceProvisioning
03
Operate

Monitor repayment and communicate clearly

Track account state, send approved reminders, and surface portfolio signals before issues become noisy.

EMI stateRemindersSignals
04
Resolve

Apply authorised actions with an audit trail

Review policy rules, resolve payment status, restore regular access, and keep important actions traceable.

ReviewRestoreAudit

Implementation note: Final controls depend on device support, Android version, policy configuration and regulatory requirements.

Build a Smarter Device-Finance Operation With Finlock NC

Bring device enrolment, repayment visibility, partner operations, and authorised controls into one connected platform.